refunds policy

RETURNS

If your item is made in the UK and is either made to order or a 1/1 up cycled piece a return is only valid if the item is faulty. The nature of how the item is made will always be in the description of the product.

Pre Orders are not able to be cancelled as this disrupts our order system. If your order is eligible for a return you are entitled to our 14 day return policy upon delivery.

If your item doesn’t state there is a no returns policy we can offer refunds and exchanges if you email us about the product within 14 days of purchase.

Return shipping currently is not covered by 1XBLUE . If you are shipping back from the US USPS tends to be the most affordable and reliable 

Please email :  info@1xblue.com